MedRespond is changing the healthcare experience for patients and clinicians. Our unique platform combines artificial intelligence with interactive, personalized content that simplifies any communication needs for your patients, customers, clinicians, or clients.

Through our customizable virtual education platform, we are improving patient safety while giving clinicians and administrators more time to focus on patient care.


How is MedRespond changing patient care?

Today’s healthcare system leaves very little time for in-depth conversation. Clinicians and pharmacists are pressured to work quickly, leaving patients with important unanswered questions. 

MedRespond is easing the pressure on clinicians while providing patients with a communication tool that addresses their questions and concerns.

  • Hospitals use MedRespond to educate and support their patients as they prepare, undergo, and recover from surgical procedures, customized with branding and focused surgical messaging.

  • Clinicians use MedRespond to give patients detailed information about a new diagnosis, upcoming procedure, or medication.

  • Healthcare educators use MedRespond to provide in-depth nutrition and weightloss coaching efficiently and effectively.

  • Consumers use MedRespond to get detailed answers to questions about their health, procedures, medications, new diagnoses, and more. 

  • Advocacy groups use MedRespond to communicate groundbreaking innovations to their constituents.

  • Pharmacy retailers use MedRespond to improve patient education and prescription adherence.

  • Professional associations use MedRespond to offer seamless continuing education resources.


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Why our customers love MedRespond

MedRespond’s combination of artificial intelligence with custom educational resources, branded to meet your company’s needs, offer a conversational experience like no other video platform in today’s healthcare market.

It’s not a lecture — it’s a dialogue. And it’s changing the healthcare experience.

  • We are easing the burden on healthcare administrators and clinicians through customizable communication and training solutions. 

  • We are improving the patient experience, helping your hospital’s customers feel more supported through every step of their care.

  • We are improving patient safety by ensuring all critical information regarding a procedure, diagnosis, or medication has been convey seamlessly and clearly.

  • We are simplifying your clinic’s workflow by offering ready-to-watch conversational videos that answer your patient’s most pressing and common questions.

  • We are relieving the burden on pharmacists by removing the repetitive task of medication education for every customer’s prescription.

  • We are offering a conversational experience that every single one of your customers can access at any time, as many times as they need to hear it.


Successful patient engagement reduces costs

MedRespond’s custom educational platform has seen unprecedented patient engagement. Patients spend an average of 75 to 90 minutes watching our videos before and after important procedures to improve their preparation and recovery experience.

Did it help? 

  • 100% of patients say MedRespond’s platform improved their experience!

  • Patients who used MedRespond’s educational platform saved 50% on post-discharge medical expenses in the first 30 days after surgery.


Here’s what one of our patients had to say about his experience.

“MedRespond’s surgery program was very helpful to my family – my daughter was able to organize the entire family around my recovery so that I would always have someone around to help me.”
— MedRespond patient

We can provide your hospital with lifechanging patient education solutions that improve safety, reduce costs, and save time. If you’re looking for solutions, we can offer you the MedRespond experience.

Use the form below or contact us directly any time at our toll-free number 1-844-557-7659 or mrsupport@medrespond.com